FREQUENTLY ASKED QUESTIONS

We do not currently offer a direct checkout process on our official site. You can however find our products at your nearest pharmacy or alternatively you can apply to become a distributor of our products at: www.impo.co.za , or for international applications: www.impointernational.co.uk
Please consult your physician before purchasing and using any sporting braces or rehabilitation accessories. Each user has a different condition, and professional physicians can address your concerns directly. Alternatively send us your concern and we will forward it onto our team of professionals for the best recommendations on how to address your problem.
Please use our sizing guide located on the product detail page or on the back of our packaging to help determine which size will be the best fit for you. If you are still in doubt, simply send us a message and we will best advise the appropriate size.
Most of our products are universally sized, meaning that they will fit most body types. Most products will have further information on their product page or product packaging detailing the maximum size that the support will fit up to.
For all support care, please follows the instructions as per the product packaging. As a general guide always hand wash supports in cold water and leave them to air dry. Do not expose them to direct heat or tumble dry them as this may cause shrinkage.
In each product page, we provide the product manual and instruction video. Please click the "User Manual Download" button below the product information to download more information. Also, click the Youtube video to watch the how to wear steps.